Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors

Hakseung Shin, Juan Luis Nicolau, Juhyun Kang, Abhinav Sharma, Hoon Lee

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

The COVID-19 pandemic has forced tourism practitioners to create efficient strategies to attract travelers. Using three theoretical frameworks, such as tourist trust (political, destination, and interactional trust), travel constraint (intrapersonal, interpersonal, and “social distancing” structural constraint), and extended theory of planned behavior (travel attitude, perceived behavioral control, subjective norm, perceived health risk, past travel experience), we develop a comprehensive framework to explain the impact of travel promoting, restricting, and attitudinal factors on travel decision during and after the pandemic. Data was obtained through an extensive survey conducted on 1451 Korean travelers and was analyzed using probabilistic choice models and count models. The results show the specific factors that determine travel decisions during the pandemic (whether to travel and frequency) and travel intention after the pandemic. This study provides important theoretical and practical insights into how to develop successful COVID-19 recovery strategies in the tourism industry.

Original languageEnglish
Article number104428
JournalTourism Management
Volume88
DOIs
StatePublished - 2022 Feb
Externally publishedYes

Keywords

  • COVID-19
  • Extended theory of planned behavior
  • Travel constraint
  • Travel decision
  • Travel promoting/restricting factors
  • Traveler trust

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