Corrigendum to “A public healthscape framework for assessing geriatric long-term care public hospitals in South Korea by a Delphi expert consultation” [Build. Environ. 165 (2019) 1–13](S0360132319305013)(10.1016/j.buildenv.2019.106291)

Sookyung Chun, Kyungsook Nam

Research output: Contribution to journalComment/debate

Abstract

The authors regret 1. The Table 10 is in the middle of ‘4. Result and analysis’. However, it is wrong location. Please relocate ‘Table 10’. It must locate at end of discussion part and before ‘6. Conclusion’. [Table presented] 2. At the ‘Reference’ part, the number is not in the numerical order after number [10]. Please reorder the reference in numerical order in the reference list. For example, [10] Medical Act …. next row [11] P.M Bluyssen …. and next row [12] Z. Pei …. and so on. [11] P.M. Bluyssen, EPIQR and IEQ: indoor environment quality in European apartment buildings, Energy Build. 31 (2), 2000, 103–110, https://doi.org/10.1016/s0378-7788(99)00024-9. [12] Z. Pei, B. Lin, Y. Liu and Y. Zhu, Comparative study on the indoor environment quality of green office buildings in China with a long-term field measurement and investigation, Build. Environ. 84, 2015, 80–88, https://doi.org/10.1016/j.buildenv.2014.10.015. [13] A. Zalejska-Jonsson and M. Wilhelmsson, Impact of perceived indoor environment quality on overall satisfaction in Swedish dwellings, Build. Environ. 63, 2013, 134–144, https://doi.org/10.1016/j.buildenv.2013.02.005. [14] S. Ravindu, R. Rameezdeen, J. Zuo, Z. Zhou and R. Chandratilake, Indoor environment quality of green buildings: case study of an LEED platinum certified factory in a warm humid tropical climate, Build. Environ. 84, 2015, 105–113, https://doi.org/10.1016/j.buildenv.2014.11.001. [15] V.D. Giuli, R. Zecchin, L. Salmaso, L. Corain and M.D. Carli, Measured and perceived indoor environmental quality: Padua Hospital case study, Build. Environ. 59, 2013, 211–226, https://doi.org/10.1016/j.buildenv.2012.08.021. [16] F. Becker, M. Bonaiuto, E. Bilotta and M. Bonnes, Integrated healthscape strategies: an ecological approach to evidence-based design, HERD: Health Environ. Res. Des. J. 4 (4), 2011, 114–129, https://doi.org/10.1177/193758671100400409. [17] J.D. Hutton and L.D. Richardson, Healthscapes: the role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors, Health Care Manag. Rev. 20 (2), 1995, 48–61, https://doi.org/10.1097/00004010-199502020-00008. [18] S. Todd, A. Steele, C. Douglas and M. Douglas, Investigation and assessment of attitudes to and perceptions of the built environments in NHS Trust hospitals, Struct. Surv. 20 (5), 2002, 182–188. [19] C. Evashwick, The Continuum of Long-Term Care, 2005, Thomson/Delmar Learning; New York. [20] J. Kim, W. Sun, K. Lee, I. Choi, Y. Lee and K. Kim, A Study on the Roles of Geriatric Long-Term Care Hospitals and Nursing Facilities, 2013, Korea Institute for Health and Social Affairs research report. [21] D.J. Seay and R.M. Sigmond, Hospital governance and the need for community benefit, Trustee 42 (12), 1989, 6–7. [22] J.S. Todd, Health access America–strengthening the US health care system, J. Am. Med. Assoc.: JAMA, J. Am. Med. Assoc. 265 (19), 1991, 2503–2506, https://doi.org/10.1001/jama.265.19.2503. [23] F. Wang, Measurement, optimization, and impact of health care accessibility: a methodological review, Ann. Assoc. Am. Geogr. 102 (5), 2012, 1104–1112, https://doi.org/10.1080/00045608.2012.657146. [24] R.A. Rosenblatt and D.M. Lishner, Surplus or shortage? Unraveling the physician supply conundrum, West. J. Med. 154 (1), 1991, 43–50. [25] H.J. Song, Long-term care hospital systems in developed countries and the implications for Korea, Health Insur. Rev. Assess. Serv. 16 (3), 2012, 118. [26] J.H. N, A Comparative Study Fall Risk Assessment Among Nursing Homes and Geriatric Hospitals in a Urban City, 2005, Ewha Womans University. [27] G.O. Ginn and C.B. Moseley, Community health orientation, community-based quality improvement, and health promotion services in hospitals, J. Healthc. Manag. 49 (5), 2004, 293–306, https://doi.org/10.1097/00115514-200409000-00005. [28] J. Yang and L. Mao, Understanding temporal change of spatial accessibility to healthcare: an analytic framework for local factor impacts, Health Place 51, 2018, 118–124, https://doi.org/10.1016/j.healthplace.2018.03.005. [29] R. Penchansky and J.W. Thomas, The concept of access, Med. Care 19 (2), 1981, 127–140, https://doi.org/10.1097/00005650-198102000-00001. [30] L. Mao and D. Nekorchuk, Measuring spatial accessibility to healthcare for populations with multiple transportation modes, Health Place 24, 2013, 115–122, https://doi.org/10.1016/j.healthplace.2013.08.008. [31] C. Murray and J. Frenk, World health report 2000: a step towards evidence-based health policy, Lancet 357, 2000, 1698–1700. [32] M.P. Calkins, S. Biddle and O. Biesan, Contribution of the Designed Environment to Fall Risk in Hospitals, 2012, Center for Health Design; Concord, CA. [33] A.H. Simpson, Does the type of flooring affect the risk of hip fracture?, Age Ageing 33 (3), 2004, 242–246, https://doi.org/10.1093/ageing/afh071. [34] Medical Act 3, http://www.law.go.kr/lsEfInfoP.do?lsiSeq=188411#, Accessed 15 April 2019. [35] S.D. Moeser, Cognitive mapping in a complex building, Environ. Behav. 20 (1), 1988, 21–49, https://doi.org/10.1177/0013916588201002. [36] B. Brown and C. Brown, A Post occupancy evaluation of wayfinding in a pediatric hospital: research findings and implications for instruction, J. Archit. Plan. Res. 14 (1), 1997, 35–51. [37] Y.A. Horr, M. Arif, A. Kaushik, A. Mazroei, M. Katafygiotou and E. Elsarrag, Occupant productivity and office indoor environment quality: a review of the literature, Build. Environ. 105, 2016, 369–389, https://doi.org/10.1016/j.buildenv.2016.06.001. [38] P.S. Nimlyat and M.Z. Kandar, Appraisal of indoor environmental quality (IEQ) in healthcare facilities: a literature review, Sustain. Cities Soc. 17, 2015, 61–68, https://doi.org/10.1016/j.scs.2015.04.002. [39] M.J. Bitner, Servicescapes: the impact of physical surroundings on customers and employees, J. Mark. 56 (2), 1992, 57, https://doi.org/10.2307/1252042. [40] R.S. Ulrich, Effects of interior design on wellness: theory and recent scientific research, J. Healthc. Inter. Des. 3, 1991, 97–109. [41] P. Åstedt-Kurki, M. Paunonen and K. Lehti, Family members' experiences of their role in a hospital: a pilot study, J. Adv. Nurs. 25 (5), 1997, 908–914, https://doi.org/10.1046/j.1365-2648.1997.1997025908.x. [42] L.F. Berkman, T. Glass, I. Brissette and T.E. Seeman, From social integration to health: durkheim in the new millennium, Soc. Sci. Med. 51 (6), 2000, 843–857, https://doi.org/10.1016/s0277-9536(00)00065-4. [43] J. Toftum, Central automatic control or distributed occupant control for better indoor environment quality in the future, Build. Environ. 45 (1), 2010, 23–28, https://doi.org/10.1016/j.buildenv.2009.03.011. [44] M.S. Rosenbaum and C. Massiah, An expanded servicescape perspective, J. Serv. Manag. 22 (4), 2011, 471–490, https://doi.org/10.1108/09564231111155088. [45] S.K. Koernig, E-scapes: the electronic physical environment and service tangibility, Psychol. Mark. 20 (2), 2003, 151–167, https://doi.org/10.1002/mar.10065. [46] F. Ponsignon, A. Smart, M. Williams and J. Hall, Healthcare experience quality: an empirical exploration using content analysis techniques, J. Serv. Manag. 26 (3), 2015, 460–485, https://doi.org/10.1108/josm-10-2014-0265. [47] J. Han, H. Kang and G.H. Kwon, A measurement for evaluating the environmental quality of advanced healthcare facilities: intelligent healthscape quality for medical staff, Build. Environ. 144, 2018, 532–541, https://doi.org/10.1016/j.buildenv.2018.08.023. [48] Y. Chen and A. Persson, Internet use among young and older adults: relation to psychological well-being, Educ. Gerontol. 28 (9), 2002, 731–744, https://doi.org/10.1080/03601270290099921. [49] B.B. Brown, Delphi Process: A Methodology Used for the Elicitation of Opinions of Experts, 1970. [50] A.S. Devlin and A.B. Arneill, Health care environments and patient outcomes, Environ. Behav. 35 (5), 2003, 665–694, https://doi.org/10.1177/0013916503255102. [51] A.L. Stern, S. MacRae, M. Gerteis, T. Harrison, E. Fowler, S. Edgman-Levitan, …W. Ruga, Understanding the consumer perspective to improve design quality, J. Archit. Plan. Res. 20 (1), 2003, 16–28. [52] M.D. Fottler, R.C. Ford, V. Roberts and E.W. Ford, Creating a healing environment: the importance of the service setting in the new consumer-oriented healthcare system, J. Healthc. Manag. 45 (2), 2000, 91–107, https://doi.org/10.1097/00115514-200003000-00007. [53] C.C. Lin, Y.C. Huang, Exploration of long-term care institution managers' perceptions of institutional indoor environment quality and ease of administration, Care Manag. J. J. Case Manag. J. Long Term Home Health Care 13 (3) (2012) 121. [54] X. Xuan, Effectiveness of indoor environment quality in LEED-certified healthcare settings, Indoor Built Environ. 25 (5), 2015, 786–798, https://doi.org/10.1177/1420326x15587564. [55] P.S. Nimlyat, Indoor environmental quality performance and occupants' satisfaction [IEQPOS] as assessment criteria for green healthcare building rating, Build. Environ. 144, 2018, 598–610, https://doi.org/10.1016/j.buildenv.2018.09.003. [56] A.M. Skulimowski, Expert Delphi Survey as a Cloud-Based Decision Support Service, In: 2017 IEEE 10th Conference on Service-Oriented Computing and Applications (SOCA), 2017https://doi.org/10.1109/soca.2017.33. [57] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a construction engineering and management research: a quantitative perspective, Int. J. Nurs. Stud. 38 (2), 2001, 195–200. [58] E.E. Ameyaw, Y. Hu, M. Shan, A.P. Chan and Y. Le, Application of Delphi method in construction engineering and management research: a quantitative perspective, J. Civ. Eng. Manag. 22 (8), 2016, 991–1000, https://doi.org/10.3846/13923730.2014.945953. [59] E. Jordan and A. Javernick-Will, Indicators of community recovery: content analysis and delphi approach, Nat. Hazards Rev. 14 (1), 2013, 21–28, https://doi.org/10.1061/(asce)nh.1527-6996.0000087. [60] J. Pill, The Delphi method: substance, context, a critique and an annotated bibliography, Soc. Econ. Plan. Sci. 5 (1), 1971, 57–71, https://doi.org/10.1016/0038-0121(71)90041-3. [61] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a research methodology for nursing, Int. J. Nurs. Stud. 38 (2), 2001, 195–200, https://doi.org/10.1016/s0020-7489(00)00044-4. [62] N. Dalkey, B. Brown and S. Cochran, Use of self-ratings to improve group estimates, Technol. Forecast. 1 (3), 1970, 283–291, https://doi.org/10.1016/0099-3964(70)90029-3. [63] M. Adler and E. Ziglio, Gazing into the Oracle: the Delphi Method and its Application to Social Policy and Public Health, 1996, Jessica Kingsley; London. [64] G. Cerè, Y. Rezgui and W. Zhao, Urban-scale framework for assessing the resilience of buildings informed by a Delphi expert consultation, Int. J. Disaster Risk Reduct. 2019, 101079, https://doi.org/10.1016/j.ijdrr.2019.101079. [65] S.A. Alshehri, Y. Rezgui and H. Li, Delphi-based consensus study into a framework of community resilience to disaster, Nat. Hazards 75 (3), 2014, 2221–2245, https://doi.org/10.1007/s11069-014-1423-x. [66] J. Greatorex and T. Dexter, An accessible analytical approach for investigating what happens between the rounds of a Delphi study, J. Adv. Nurs. 32 (4), 2000, 1016–1024, https://doi.org/10.1046/j.1365-2648.2000.t01-1-01569.x. [67] K. Goldman, P. Gross, C. Heeren, G. Herman, L. Kaczmarczyk, M.C. Loui and C. Zilles, Identifying important and difficult concepts in introductory computing courses using a Delphi process, In: Proceedings of the 39th SIGCSE Technical Symposium on Computer Science Education - SIGCSE 08, 2008https://doi.org/10.1145/1352135.1352226. [68] A.L. Delbecq, D.H. Gustafson and V.D. H, In: Andre L. Delbecq, Andrew H. Van de Ven and David H. Gustafson, (Eds.), Group Techniques for Program Planning, 1975, Scott, Foresman; Dallas (Tx. [69] S.J. Paliwoda, Predicting the future using delphi, Manag. Decis. 21 (1), 1983, 31–38, https://doi.org/10.1108/eb001309. [70] C.C. Hsu and B.A. Sandford, The delphi Technique: Making Sense of Consensus, Pract. Assess. Res. Eval. 12 (10), 2007, 1–8. [71] MK. Murphy, NA. Black, DL. Lamping, CM. McKee, CF. Sanderson, J. Askham, T. Marteau, Consensus development methods, and their use in clinical guideline development, Health Technol. Assess. 2 (3), 1998, https://doi.org/10.3310/hta2030. [72] M.K. Rayens and E.J. 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Original languageEnglish
Article number106454
JournalBuilding and Environment
Volume169
DOIs
StatePublished - 2020 Feb

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Geriatrics
geriatrics
South Korea
health care
Health
expert
environmental quality
health
Health care
Nursing
accessibility
building
public
hospital
consultation
Disasters
disaster
Korea
resilience
comparative study

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@article{43564826ea534a33a89453d8a86e960d,
title = "Corrigendum to “A public healthscape framework for assessing geriatric long-term care public hospitals in South Korea by a Delphi expert consultation” [Build. Environ. 165 (2019) 1–13](S0360132319305013)(10.1016/j.buildenv.2019.106291)",
abstract = "The authors regret 1. The Table 10 is in the middle of ‘4. Result and analysis’. However, it is wrong location. Please relocate ‘Table 10’. It must locate at end of discussion part and before ‘6. Conclusion’. [Table presented] 2. At the ‘Reference’ part, the number is not in the numerical order after number [10]. Please reorder the reference in numerical order in the reference list. For example, [10] Medical Act …. next row [11] P.M Bluyssen …. and next row [12] Z. Pei …. and so on. [11] P.M. Bluyssen, EPIQR and IEQ: indoor environment quality in European apartment buildings, Energy Build. 31 (2), 2000, 103–110, https://doi.org/10.1016/s0378-7788(99)00024-9. [12] Z. Pei, B. Lin, Y. Liu and Y. Zhu, Comparative study on the indoor environment quality of green office buildings in China with a long-term field measurement and investigation, Build. Environ. 84, 2015, 80–88, https://doi.org/10.1016/j.buildenv.2014.10.015. [13] A. Zalejska-Jonsson and M. Wilhelmsson, Impact of perceived indoor environment quality on overall satisfaction in Swedish dwellings, Build. Environ. 63, 2013, 134–144, https://doi.org/10.1016/j.buildenv.2013.02.005. [14] S. Ravindu, R. Rameezdeen, J. Zuo, Z. Zhou and R. Chandratilake, Indoor environment quality of green buildings: case study of an LEED platinum certified factory in a warm humid tropical climate, Build. Environ. 84, 2015, 105–113, https://doi.org/10.1016/j.buildenv.2014.11.001. [15] V.D. Giuli, R. Zecchin, L. Salmaso, L. Corain and M.D. Carli, Measured and perceived indoor environmental quality: Padua Hospital case study, Build. Environ. 59, 2013, 211–226, https://doi.org/10.1016/j.buildenv.2012.08.021. [16] F. Becker, M. Bonaiuto, E. Bilotta and M. Bonnes, Integrated healthscape strategies: an ecological approach to evidence-based design, HERD: Health Environ. Res. Des. J. 4 (4), 2011, 114–129, https://doi.org/10.1177/193758671100400409. [17] J.D. Hutton and L.D. Richardson, Healthscapes: the role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors, Health Care Manag. Rev. 20 (2), 1995, 48–61, https://doi.org/10.1097/00004010-199502020-00008. [18] S. Todd, A. Steele, C. Douglas and M. Douglas, Investigation and assessment of attitudes to and perceptions of the built environments in NHS Trust hospitals, Struct. Surv. 20 (5), 2002, 182–188. [19] C. Evashwick, The Continuum of Long-Term Care, 2005, Thomson/Delmar Learning; New York. [20] J. Kim, W. Sun, K. Lee, I. Choi, Y. Lee and K. Kim, A Study on the Roles of Geriatric Long-Term Care Hospitals and Nursing Facilities, 2013, Korea Institute for Health and Social Affairs research report. [21] D.J. Seay and R.M. Sigmond, Hospital governance and the need for community benefit, Trustee 42 (12), 1989, 6–7. [22] J.S. Todd, Health access America–strengthening the US health care system, J. Am. Med. Assoc.: JAMA, J. Am. Med. Assoc. 265 (19), 1991, 2503–2506, https://doi.org/10.1001/jama.265.19.2503. [23] F. Wang, Measurement, optimization, and impact of health care accessibility: a methodological review, Ann. Assoc. Am. Geogr. 102 (5), 2012, 1104–1112, https://doi.org/10.1080/00045608.2012.657146. [24] R.A. Rosenblatt and D.M. Lishner, Surplus or shortage? Unraveling the physician supply conundrum, West. J. Med. 154 (1), 1991, 43–50. [25] H.J. Song, Long-term care hospital systems in developed countries and the implications for Korea, Health Insur. Rev. Assess. Serv. 16 (3), 2012, 118. [26] J.H. N, A Comparative Study Fall Risk Assessment Among Nursing Homes and Geriatric Hospitals in a Urban City, 2005, Ewha Womans University. [27] G.O. Ginn and C.B. Moseley, Community health orientation, community-based quality improvement, and health promotion services in hospitals, J. Healthc. Manag. 49 (5), 2004, 293–306, https://doi.org/10.1097/00115514-200409000-00005. [28] J. Yang and L. Mao, Understanding temporal change of spatial accessibility to healthcare: an analytic framework for local factor impacts, Health Place 51, 2018, 118–124, https://doi.org/10.1016/j.healthplace.2018.03.005. [29] R. Penchansky and J.W. Thomas, The concept of access, Med. Care 19 (2), 1981, 127–140, https://doi.org/10.1097/00005650-198102000-00001. [30] L. Mao and D. Nekorchuk, Measuring spatial accessibility to healthcare for populations with multiple transportation modes, Health Place 24, 2013, 115–122, https://doi.org/10.1016/j.healthplace.2013.08.008. [31] C. Murray and J. Frenk, World health report 2000: a step towards evidence-based health policy, Lancet 357, 2000, 1698–1700. [32] M.P. Calkins, S. Biddle and O. Biesan, Contribution of the Designed Environment to Fall Risk in Hospitals, 2012, Center for Health Design; Concord, CA. [33] A.H. Simpson, Does the type of flooring affect the risk of hip fracture?, Age Ageing 33 (3), 2004, 242–246, https://doi.org/10.1093/ageing/afh071. [34] Medical Act 3, http://www.law.go.kr/lsEfInfoP.do?lsiSeq=188411#, Accessed 15 April 2019. [35] S.D. Moeser, Cognitive mapping in a complex building, Environ. Behav. 20 (1), 1988, 21–49, https://doi.org/10.1177/0013916588201002. [36] B. Brown and C. Brown, A Post occupancy evaluation of wayfinding in a pediatric hospital: research findings and implications for instruction, J. Archit. Plan. Res. 14 (1), 1997, 35–51. [37] Y.A. Horr, M. Arif, A. Kaushik, A. Mazroei, M. Katafygiotou and E. Elsarrag, Occupant productivity and office indoor environment quality: a review of the literature, Build. Environ. 105, 2016, 369–389, https://doi.org/10.1016/j.buildenv.2016.06.001. [38] P.S. Nimlyat and M.Z. Kandar, Appraisal of indoor environmental quality (IEQ) in healthcare facilities: a literature review, Sustain. Cities Soc. 17, 2015, 61–68, https://doi.org/10.1016/j.scs.2015.04.002. [39] M.J. Bitner, Servicescapes: the impact of physical surroundings on customers and employees, J. Mark. 56 (2), 1992, 57, https://doi.org/10.2307/1252042. [40] R.S. Ulrich, Effects of interior design on wellness: theory and recent scientific research, J. Healthc. Inter. Des. 3, 1991, 97–109. [41] P. {\AA}stedt-Kurki, M. Paunonen and K. Lehti, Family members' experiences of their role in a hospital: a pilot study, J. Adv. Nurs. 25 (5), 1997, 908–914, https://doi.org/10.1046/j.1365-2648.1997.1997025908.x. [42] L.F. Berkman, T. Glass, I. Brissette and T.E. Seeman, From social integration to health: durkheim in the new millennium, Soc. Sci. Med. 51 (6), 2000, 843–857, https://doi.org/10.1016/s0277-9536(00)00065-4. [43] J. Toftum, Central automatic control or distributed occupant control for better indoor environment quality in the future, Build. Environ. 45 (1), 2010, 23–28, https://doi.org/10.1016/j.buildenv.2009.03.011. [44] M.S. Rosenbaum and C. Massiah, An expanded servicescape perspective, J. Serv. Manag. 22 (4), 2011, 471–490, https://doi.org/10.1108/09564231111155088. [45] S.K. Koernig, E-scapes: the electronic physical environment and service tangibility, Psychol. Mark. 20 (2), 2003, 151–167, https://doi.org/10.1002/mar.10065. [46] F. Ponsignon, A. Smart, M. Williams and J. Hall, Healthcare experience quality: an empirical exploration using content analysis techniques, J. Serv. Manag. 26 (3), 2015, 460–485, https://doi.org/10.1108/josm-10-2014-0265. [47] J. Han, H. Kang and G.H. Kwon, A measurement for evaluating the environmental quality of advanced healthcare facilities: intelligent healthscape quality for medical staff, Build. Environ. 144, 2018, 532–541, https://doi.org/10.1016/j.buildenv.2018.08.023. [48] Y. Chen and A. Persson, Internet use among young and older adults: relation to psychological well-being, Educ. Gerontol. 28 (9), 2002, 731–744, https://doi.org/10.1080/03601270290099921. [49] B.B. Brown, Delphi Process: A Methodology Used for the Elicitation of Opinions of Experts, 1970. [50] A.S. Devlin and A.B. Arneill, Health care environments and patient outcomes, Environ. Behav. 35 (5), 2003, 665–694, https://doi.org/10.1177/0013916503255102. [51] A.L. Stern, S. MacRae, M. Gerteis, T. Harrison, E. Fowler, S. Edgman-Levitan, …W. Ruga, Understanding the consumer perspective to improve design quality, J. Archit. Plan. Res. 20 (1), 2003, 16–28. [52] M.D. Fottler, R.C. Ford, V. Roberts and E.W. Ford, Creating a healing environment: the importance of the service setting in the new consumer-oriented healthcare system, J. Healthc. Manag. 45 (2), 2000, 91–107, https://doi.org/10.1097/00115514-200003000-00007. [53] C.C. Lin, Y.C. Huang, Exploration of long-term care institution managers' perceptions of institutional indoor environment quality and ease of administration, Care Manag. J. J. Case Manag. J. Long Term Home Health Care 13 (3) (2012) 121. [54] X. Xuan, Effectiveness of indoor environment quality in LEED-certified healthcare settings, Indoor Built Environ. 25 (5), 2015, 786–798, https://doi.org/10.1177/1420326x15587564. [55] P.S. Nimlyat, Indoor environmental quality performance and occupants' satisfaction [IEQPOS] as assessment criteria for green healthcare building rating, Build. Environ. 144, 2018, 598–610, https://doi.org/10.1016/j.buildenv.2018.09.003. [56] A.M. Skulimowski, Expert Delphi Survey as a Cloud-Based Decision Support Service, In: 2017 IEEE 10th Conference on Service-Oriented Computing and Applications (SOCA), 2017https://doi.org/10.1109/soca.2017.33. [57] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a construction engineering and management research: a quantitative perspective, Int. J. Nurs. Stud. 38 (2), 2001, 195–200. [58] E.E. Ameyaw, Y. Hu, M. Shan, A.P. Chan and Y. Le, Application of Delphi method in construction engineering and management research: a quantitative perspective, J. Civ. Eng. Manag. 22 (8), 2016, 991–1000, https://doi.org/10.3846/13923730.2014.945953. [59] E. Jordan and A. Javernick-Will, Indicators of community recovery: content analysis and delphi approach, Nat. Hazards Rev. 14 (1), 2013, 21–28, https://doi.org/10.1061/(asce)nh.1527-6996.0000087. [60] J. Pill, The Delphi method: substance, context, a critique and an annotated bibliography, Soc. Econ. Plan. Sci. 5 (1), 1971, 57–71, https://doi.org/10.1016/0038-0121(71)90041-3. [61] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a research methodology for nursing, Int. J. Nurs. Stud. 38 (2), 2001, 195–200, https://doi.org/10.1016/s0020-7489(00)00044-4. [62] N. Dalkey, B. Brown and S. Cochran, Use of self-ratings to improve group estimates, Technol. Forecast. 1 (3), 1970, 283–291, https://doi.org/10.1016/0099-3964(70)90029-3. [63] M. Adler and E. Ziglio, Gazing into the Oracle: the Delphi Method and its Application to Social Policy and Public Health, 1996, Jessica Kingsley; London. [64] G. Cer{\`e}, Y. Rezgui and W. Zhao, Urban-scale framework for assessing the resilience of buildings informed by a Delphi expert consultation, Int. J. Disaster Risk Reduct. 2019, 101079, https://doi.org/10.1016/j.ijdrr.2019.101079. [65] S.A. Alshehri, Y. Rezgui and H. Li, Delphi-based consensus study into a framework of community resilience to disaster, Nat. Hazards 75 (3), 2014, 2221–2245, https://doi.org/10.1007/s11069-014-1423-x. [66] J. Greatorex and T. Dexter, An accessible analytical approach for investigating what happens between the rounds of a Delphi study, J. Adv. Nurs. 32 (4), 2000, 1016–1024, https://doi.org/10.1046/j.1365-2648.2000.t01-1-01569.x. [67] K. Goldman, P. Gross, C. Heeren, G. Herman, L. Kaczmarczyk, M.C. Loui and C. Zilles, Identifying important and difficult concepts in introductory computing courses using a Delphi process, In: Proceedings of the 39th SIGCSE Technical Symposium on Computer Science Education - SIGCSE 08, 2008https://doi.org/10.1145/1352135.1352226. [68] A.L. Delbecq, D.H. Gustafson and V.D. H, In: Andre L. Delbecq, Andrew H. Van de Ven and David H. Gustafson, (Eds.), Group Techniques for Program Planning, 1975, Scott, Foresman; Dallas (Tx. [69] S.J. Paliwoda, Predicting the future using delphi, Manag. Decis. 21 (1), 1983, 31–38, https://doi.org/10.1108/eb001309. [70] C.C. Hsu and B.A. Sandford, The delphi Technique: Making Sense of Consensus, Pract. Assess. Res. Eval. 12 (10), 2007, 1–8. [71] MK. Murphy, NA. Black, DL. Lamping, CM. McKee, CF. Sanderson, J. Askham, T. Marteau, Consensus development methods, and their use in clinical guideline development, Health Technol. Assess. 2 (3), 1998, https://doi.org/10.3310/hta2030. [72] M.K. Rayens and E.J. Hahn, Building consensus using the policy delphi method, Pol. Politics Nurs. Pract. 1 (4), 2000, 308–315, https://doi.org/10.1177/152715440000100409. [73] J. English and G.L. Kernan, The prediction of air travel and aircraft technology to the year 2000 using the Delphi method, Transp. Res. 10 (1), 1976, 1–8, https://doi.org/10.1016/0041-1647(76)90094-0. [74] J.S. Dajani, M.Z. Sincoff and W.K. Talley, Stability and agreement criteria for the termination of Delphi studies, Technol. Forecast. Soc. Chang. 13 (1), 1979, 83–90, https://doi.org/10.1016/0040-1625(79)90007-6. The authors would like to apologise for any inconvenience caused.",
author = "Sookyung Chun and Kyungsook Nam",
year = "2020",
month = "2",
doi = "10.1016/j.buildenv.2019.106454",
language = "English",
volume = "169",
journal = "Building and Environment",
issn = "0360-1323",

}

TY - JOUR

T1 - Corrigendum to “A public healthscape framework for assessing geriatric long-term care public hospitals in South Korea by a Delphi expert consultation” [Build. Environ. 165 (2019) 1–13](S0360132319305013)(10.1016/j.buildenv.2019.106291)

AU - Chun, Sookyung

AU - Nam, Kyungsook

PY - 2020/2

Y1 - 2020/2

N2 - The authors regret 1. The Table 10 is in the middle of ‘4. Result and analysis’. However, it is wrong location. Please relocate ‘Table 10’. It must locate at end of discussion part and before ‘6. Conclusion’. [Table presented] 2. At the ‘Reference’ part, the number is not in the numerical order after number [10]. Please reorder the reference in numerical order in the reference list. For example, [10] Medical Act …. next row [11] P.M Bluyssen …. and next row [12] Z. Pei …. and so on. [11] P.M. Bluyssen, EPIQR and IEQ: indoor environment quality in European apartment buildings, Energy Build. 31 (2), 2000, 103–110, https://doi.org/10.1016/s0378-7788(99)00024-9. [12] Z. Pei, B. Lin, Y. Liu and Y. Zhu, Comparative study on the indoor environment quality of green office buildings in China with a long-term field measurement and investigation, Build. Environ. 84, 2015, 80–88, https://doi.org/10.1016/j.buildenv.2014.10.015. [13] A. Zalejska-Jonsson and M. Wilhelmsson, Impact of perceived indoor environment quality on overall satisfaction in Swedish dwellings, Build. Environ. 63, 2013, 134–144, https://doi.org/10.1016/j.buildenv.2013.02.005. [14] S. Ravindu, R. Rameezdeen, J. Zuo, Z. Zhou and R. Chandratilake, Indoor environment quality of green buildings: case study of an LEED platinum certified factory in a warm humid tropical climate, Build. Environ. 84, 2015, 105–113, https://doi.org/10.1016/j.buildenv.2014.11.001. [15] V.D. Giuli, R. Zecchin, L. Salmaso, L. Corain and M.D. Carli, Measured and perceived indoor environmental quality: Padua Hospital case study, Build. Environ. 59, 2013, 211–226, https://doi.org/10.1016/j.buildenv.2012.08.021. [16] F. Becker, M. Bonaiuto, E. Bilotta and M. Bonnes, Integrated healthscape strategies: an ecological approach to evidence-based design, HERD: Health Environ. Res. Des. J. 4 (4), 2011, 114–129, https://doi.org/10.1177/193758671100400409. [17] J.D. Hutton and L.D. Richardson, Healthscapes: the role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors, Health Care Manag. Rev. 20 (2), 1995, 48–61, https://doi.org/10.1097/00004010-199502020-00008. [18] S. Todd, A. Steele, C. Douglas and M. Douglas, Investigation and assessment of attitudes to and perceptions of the built environments in NHS Trust hospitals, Struct. Surv. 20 (5), 2002, 182–188. [19] C. Evashwick, The Continuum of Long-Term Care, 2005, Thomson/Delmar Learning; New York. [20] J. Kim, W. Sun, K. Lee, I. Choi, Y. Lee and K. Kim, A Study on the Roles of Geriatric Long-Term Care Hospitals and Nursing Facilities, 2013, Korea Institute for Health and Social Affairs research report. [21] D.J. Seay and R.M. Sigmond, Hospital governance and the need for community benefit, Trustee 42 (12), 1989, 6–7. [22] J.S. Todd, Health access America–strengthening the US health care system, J. Am. Med. Assoc.: JAMA, J. Am. Med. Assoc. 265 (19), 1991, 2503–2506, https://doi.org/10.1001/jama.265.19.2503. [23] F. Wang, Measurement, optimization, and impact of health care accessibility: a methodological review, Ann. Assoc. Am. Geogr. 102 (5), 2012, 1104–1112, https://doi.org/10.1080/00045608.2012.657146. [24] R.A. Rosenblatt and D.M. Lishner, Surplus or shortage? Unraveling the physician supply conundrum, West. J. Med. 154 (1), 1991, 43–50. [25] H.J. Song, Long-term care hospital systems in developed countries and the implications for Korea, Health Insur. Rev. Assess. Serv. 16 (3), 2012, 118. [26] J.H. N, A Comparative Study Fall Risk Assessment Among Nursing Homes and Geriatric Hospitals in a Urban City, 2005, Ewha Womans University. [27] G.O. Ginn and C.B. Moseley, Community health orientation, community-based quality improvement, and health promotion services in hospitals, J. Healthc. Manag. 49 (5), 2004, 293–306, https://doi.org/10.1097/00115514-200409000-00005. [28] J. Yang and L. Mao, Understanding temporal change of spatial accessibility to healthcare: an analytic framework for local factor impacts, Health Place 51, 2018, 118–124, https://doi.org/10.1016/j.healthplace.2018.03.005. [29] R. Penchansky and J.W. Thomas, The concept of access, Med. Care 19 (2), 1981, 127–140, https://doi.org/10.1097/00005650-198102000-00001. [30] L. Mao and D. Nekorchuk, Measuring spatial accessibility to healthcare for populations with multiple transportation modes, Health Place 24, 2013, 115–122, https://doi.org/10.1016/j.healthplace.2013.08.008. [31] C. Murray and J. Frenk, World health report 2000: a step towards evidence-based health policy, Lancet 357, 2000, 1698–1700. [32] M.P. Calkins, S. Biddle and O. Biesan, Contribution of the Designed Environment to Fall Risk in Hospitals, 2012, Center for Health Design; Concord, CA. [33] A.H. Simpson, Does the type of flooring affect the risk of hip fracture?, Age Ageing 33 (3), 2004, 242–246, https://doi.org/10.1093/ageing/afh071. [34] Medical Act 3, http://www.law.go.kr/lsEfInfoP.do?lsiSeq=188411#, Accessed 15 April 2019. [35] S.D. Moeser, Cognitive mapping in a complex building, Environ. Behav. 20 (1), 1988, 21–49, https://doi.org/10.1177/0013916588201002. [36] B. Brown and C. Brown, A Post occupancy evaluation of wayfinding in a pediatric hospital: research findings and implications for instruction, J. Archit. Plan. Res. 14 (1), 1997, 35–51. [37] Y.A. Horr, M. Arif, A. Kaushik, A. Mazroei, M. Katafygiotou and E. Elsarrag, Occupant productivity and office indoor environment quality: a review of the literature, Build. Environ. 105, 2016, 369–389, https://doi.org/10.1016/j.buildenv.2016.06.001. [38] P.S. Nimlyat and M.Z. Kandar, Appraisal of indoor environmental quality (IEQ) in healthcare facilities: a literature review, Sustain. Cities Soc. 17, 2015, 61–68, https://doi.org/10.1016/j.scs.2015.04.002. [39] M.J. Bitner, Servicescapes: the impact of physical surroundings on customers and employees, J. Mark. 56 (2), 1992, 57, https://doi.org/10.2307/1252042. [40] R.S. Ulrich, Effects of interior design on wellness: theory and recent scientific research, J. Healthc. Inter. Des. 3, 1991, 97–109. [41] P. Åstedt-Kurki, M. Paunonen and K. Lehti, Family members' experiences of their role in a hospital: a pilot study, J. Adv. Nurs. 25 (5), 1997, 908–914, https://doi.org/10.1046/j.1365-2648.1997.1997025908.x. [42] L.F. Berkman, T. Glass, I. Brissette and T.E. Seeman, From social integration to health: durkheim in the new millennium, Soc. Sci. Med. 51 (6), 2000, 843–857, https://doi.org/10.1016/s0277-9536(00)00065-4. [43] J. Toftum, Central automatic control or distributed occupant control for better indoor environment quality in the future, Build. Environ. 45 (1), 2010, 23–28, https://doi.org/10.1016/j.buildenv.2009.03.011. [44] M.S. Rosenbaum and C. Massiah, An expanded servicescape perspective, J. Serv. Manag. 22 (4), 2011, 471–490, https://doi.org/10.1108/09564231111155088. [45] S.K. Koernig, E-scapes: the electronic physical environment and service tangibility, Psychol. Mark. 20 (2), 2003, 151–167, https://doi.org/10.1002/mar.10065. [46] F. Ponsignon, A. Smart, M. Williams and J. Hall, Healthcare experience quality: an empirical exploration using content analysis techniques, J. Serv. Manag. 26 (3), 2015, 460–485, https://doi.org/10.1108/josm-10-2014-0265. [47] J. Han, H. Kang and G.H. Kwon, A measurement for evaluating the environmental quality of advanced healthcare facilities: intelligent healthscape quality for medical staff, Build. Environ. 144, 2018, 532–541, https://doi.org/10.1016/j.buildenv.2018.08.023. [48] Y. Chen and A. Persson, Internet use among young and older adults: relation to psychological well-being, Educ. Gerontol. 28 (9), 2002, 731–744, https://doi.org/10.1080/03601270290099921. [49] B.B. Brown, Delphi Process: A Methodology Used for the Elicitation of Opinions of Experts, 1970. [50] A.S. Devlin and A.B. Arneill, Health care environments and patient outcomes, Environ. Behav. 35 (5), 2003, 665–694, https://doi.org/10.1177/0013916503255102. [51] A.L. Stern, S. MacRae, M. Gerteis, T. Harrison, E. Fowler, S. Edgman-Levitan, …W. Ruga, Understanding the consumer perspective to improve design quality, J. Archit. Plan. Res. 20 (1), 2003, 16–28. [52] M.D. Fottler, R.C. Ford, V. Roberts and E.W. Ford, Creating a healing environment: the importance of the service setting in the new consumer-oriented healthcare system, J. Healthc. Manag. 45 (2), 2000, 91–107, https://doi.org/10.1097/00115514-200003000-00007. [53] C.C. Lin, Y.C. Huang, Exploration of long-term care institution managers' perceptions of institutional indoor environment quality and ease of administration, Care Manag. J. J. Case Manag. J. Long Term Home Health Care 13 (3) (2012) 121. [54] X. Xuan, Effectiveness of indoor environment quality in LEED-certified healthcare settings, Indoor Built Environ. 25 (5), 2015, 786–798, https://doi.org/10.1177/1420326x15587564. [55] P.S. Nimlyat, Indoor environmental quality performance and occupants' satisfaction [IEQPOS] as assessment criteria for green healthcare building rating, Build. Environ. 144, 2018, 598–610, https://doi.org/10.1016/j.buildenv.2018.09.003. [56] A.M. Skulimowski, Expert Delphi Survey as a Cloud-Based Decision Support Service, In: 2017 IEEE 10th Conference on Service-Oriented Computing and Applications (SOCA), 2017https://doi.org/10.1109/soca.2017.33. [57] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a construction engineering and management research: a quantitative perspective, Int. J. Nurs. Stud. 38 (2), 2001, 195–200. [58] E.E. Ameyaw, Y. Hu, M. Shan, A.P. Chan and Y. Le, Application of Delphi method in construction engineering and management research: a quantitative perspective, J. Civ. Eng. Manag. 22 (8), 2016, 991–1000, https://doi.org/10.3846/13923730.2014.945953. [59] E. Jordan and A. Javernick-Will, Indicators of community recovery: content analysis and delphi approach, Nat. Hazards Rev. 14 (1), 2013, 21–28, https://doi.org/10.1061/(asce)nh.1527-6996.0000087. [60] J. Pill, The Delphi method: substance, context, a critique and an annotated bibliography, Soc. Econ. Plan. Sci. 5 (1), 1971, 57–71, https://doi.org/10.1016/0038-0121(71)90041-3. [61] S. Keeney, F. Hasson and H.P. Mckenna, A critical review of the Delphi technique as a research methodology for nursing, Int. J. Nurs. Stud. 38 (2), 2001, 195–200, https://doi.org/10.1016/s0020-7489(00)00044-4. [62] N. Dalkey, B. Brown and S. Cochran, Use of self-ratings to improve group estimates, Technol. Forecast. 1 (3), 1970, 283–291, https://doi.org/10.1016/0099-3964(70)90029-3. [63] M. Adler and E. Ziglio, Gazing into the Oracle: the Delphi Method and its Application to Social Policy and Public Health, 1996, Jessica Kingsley; London. [64] G. Cerè, Y. Rezgui and W. Zhao, Urban-scale framework for assessing the resilience of buildings informed by a Delphi expert consultation, Int. J. Disaster Risk Reduct. 2019, 101079, https://doi.org/10.1016/j.ijdrr.2019.101079. [65] S.A. Alshehri, Y. Rezgui and H. Li, Delphi-based consensus study into a framework of community resilience to disaster, Nat. Hazards 75 (3), 2014, 2221–2245, https://doi.org/10.1007/s11069-014-1423-x. [66] J. Greatorex and T. Dexter, An accessible analytical approach for investigating what happens between the rounds of a Delphi study, J. Adv. Nurs. 32 (4), 2000, 1016–1024, https://doi.org/10.1046/j.1365-2648.2000.t01-1-01569.x. [67] K. Goldman, P. Gross, C. Heeren, G. Herman, L. Kaczmarczyk, M.C. Loui and C. Zilles, Identifying important and difficult concepts in introductory computing courses using a Delphi process, In: Proceedings of the 39th SIGCSE Technical Symposium on Computer Science Education - SIGCSE 08, 2008https://doi.org/10.1145/1352135.1352226. [68] A.L. Delbecq, D.H. Gustafson and V.D. H, In: Andre L. Delbecq, Andrew H. Van de Ven and David H. Gustafson, (Eds.), Group Techniques for Program Planning, 1975, Scott, Foresman; Dallas (Tx. [69] S.J. Paliwoda, Predicting the future using delphi, Manag. Decis. 21 (1), 1983, 31–38, https://doi.org/10.1108/eb001309. [70] C.C. Hsu and B.A. Sandford, The delphi Technique: Making Sense of Consensus, Pract. Assess. Res. Eval. 12 (10), 2007, 1–8. [71] MK. Murphy, NA. Black, DL. Lamping, CM. McKee, CF. Sanderson, J. Askham, T. Marteau, Consensus development methods, and their use in clinical guideline development, Health Technol. Assess. 2 (3), 1998, https://doi.org/10.3310/hta2030. [72] M.K. Rayens and E.J. Hahn, Building consensus using the policy delphi method, Pol. Politics Nurs. Pract. 1 (4), 2000, 308–315, https://doi.org/10.1177/152715440000100409. [73] J. English and G.L. Kernan, The prediction of air travel and aircraft technology to the year 2000 using the Delphi method, Transp. Res. 10 (1), 1976, 1–8, https://doi.org/10.1016/0041-1647(76)90094-0. [74] J.S. Dajani, M.Z. Sincoff and W.K. Talley, Stability and agreement criteria for the termination of Delphi studies, Technol. Forecast. Soc. Chang. 13 (1), 1979, 83–90, https://doi.org/10.1016/0040-1625(79)90007-6. The authors would like to apologise for any inconvenience caused.

AB - The authors regret 1. The Table 10 is in the middle of ‘4. Result and analysis’. However, it is wrong location. Please relocate ‘Table 10’. It must locate at end of discussion part and before ‘6. Conclusion’. [Table presented] 2. At the ‘Reference’ part, the number is not in the numerical order after number [10]. Please reorder the reference in numerical order in the reference list. For example, [10] Medical Act …. next row [11] P.M Bluyssen …. and next row [12] Z. Pei …. and so on. [11] P.M. Bluyssen, EPIQR and IEQ: indoor environment quality in European apartment buildings, Energy Build. 31 (2), 2000, 103–110, https://doi.org/10.1016/s0378-7788(99)00024-9. [12] Z. Pei, B. Lin, Y. Liu and Y. Zhu, Comparative study on the indoor environment quality of green office buildings in China with a long-term field measurement and investigation, Build. Environ. 84, 2015, 80–88, https://doi.org/10.1016/j.buildenv.2014.10.015. [13] A. Zalejska-Jonsson and M. Wilhelmsson, Impact of perceived indoor environment quality on overall satisfaction in Swedish dwellings, Build. Environ. 63, 2013, 134–144, https://doi.org/10.1016/j.buildenv.2013.02.005. [14] S. Ravindu, R. Rameezdeen, J. Zuo, Z. Zhou and R. Chandratilake, Indoor environment quality of green buildings: case study of an LEED platinum certified factory in a warm humid tropical climate, Build. Environ. 84, 2015, 105–113, https://doi.org/10.1016/j.buildenv.2014.11.001. [15] V.D. Giuli, R. Zecchin, L. Salmaso, L. Corain and M.D. Carli, Measured and perceived indoor environmental quality: Padua Hospital case study, Build. Environ. 59, 2013, 211–226, https://doi.org/10.1016/j.buildenv.2012.08.021. [16] F. Becker, M. Bonaiuto, E. Bilotta and M. Bonnes, Integrated healthscape strategies: an ecological approach to evidence-based design, HERD: Health Environ. Res. Des. J. 4 (4), 2011, 114–129, https://doi.org/10.1177/193758671100400409. [17] J.D. Hutton and L.D. Richardson, Healthscapes: the role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors, Health Care Manag. Rev. 20 (2), 1995, 48–61, https://doi.org/10.1097/00004010-199502020-00008. [18] S. Todd, A. Steele, C. Douglas and M. Douglas, Investigation and assessment of attitudes to and perceptions of the built environments in NHS Trust hospitals, Struct. Surv. 20 (5), 2002, 182–188. [19] C. Evashwick, The Continuum of Long-Term Care, 2005, Thomson/Delmar Learning; New York. [20] J. Kim, W. Sun, K. Lee, I. Choi, Y. Lee and K. Kim, A Study on the Roles of Geriatric Long-Term Care Hospitals and Nursing Facilities, 2013, Korea Institute for Health and Social Affairs research report. [21] D.J. Seay and R.M. Sigmond, Hospital governance and the need for community benefit, Trustee 42 (12), 1989, 6–7. [22] J.S. Todd, Health access America–strengthening the US health care system, J. Am. Med. Assoc.: JAMA, J. Am. Med. Assoc. 265 (19), 1991, 2503–2506, https://doi.org/10.1001/jama.265.19.2503. [23] F. Wang, Measurement, optimization, and impact of health care accessibility: a methodological review, Ann. Assoc. Am. Geogr. 102 (5), 2012, 1104–1112, https://doi.org/10.1080/00045608.2012.657146. [24] R.A. Rosenblatt and D.M. Lishner, Surplus or shortage? Unraveling the physician supply conundrum, West. J. Med. 154 (1), 1991, 43–50. [25] H.J. Song, Long-term care hospital systems in developed countries and the implications for Korea, Health Insur. Rev. Assess. Serv. 16 (3), 2012, 118. [26] J.H. N, A Comparative Study Fall Risk Assessment Among Nursing Homes and Geriatric Hospitals in a Urban City, 2005, Ewha Womans University. [27] G.O. Ginn and C.B. Moseley, Community health orientation, community-based quality improvement, and health promotion services in hospitals, J. Healthc. Manag. 49 (5), 2004, 293–306, https://doi.org/10.1097/00115514-200409000-00005. [28] J. Yang and L. Mao, Understanding temporal change of spatial accessibility to healthcare: an analytic framework for local factor impacts, Health Place 51, 2018, 118–124, https://doi.org/10.1016/j.healthplace.2018.03.005. [29] R. Penchansky and J.W. Thomas, The concept of access, Med. Care 19 (2), 1981, 127–140, https://doi.org/10.1097/00005650-198102000-00001. [30] L. Mao and D. Nekorchuk, Measuring spatial accessibility to healthcare for populations with multiple transportation modes, Health Place 24, 2013, 115–122, https://doi.org/10.1016/j.healthplace.2013.08.008. [31] C. Murray and J. Frenk, World health report 2000: a step towards evidence-based health policy, Lancet 357, 2000, 1698–1700. [32] M.P. Calkins, S. Biddle and O. Biesan, Contribution of the Designed Environment to Fall Risk in Hospitals, 2012, Center for Health Design; Concord, CA. [33] A.H. Simpson, Does the type of flooring affect the risk of hip fracture?, Age Ageing 33 (3), 2004, 242–246, https://doi.org/10.1093/ageing/afh071. [34] Medical Act 3, http://www.law.go.kr/lsEfInfoP.do?lsiSeq=188411#, Accessed 15 April 2019. [35] S.D. Moeser, Cognitive mapping in a complex building, Environ. Behav. 20 (1), 1988, 21–49, https://doi.org/10.1177/0013916588201002. [36] B. Brown and C. Brown, A Post occupancy evaluation of wayfinding in a pediatric hospital: research findings and implications for instruction, J. Archit. Plan. Res. 14 (1), 1997, 35–51. [37] Y.A. Horr, M. Arif, A. Kaushik, A. Mazroei, M. Katafygiotou and E. Elsarrag, Occupant productivity and office indoor environment quality: a review of the literature, Build. Environ. 105, 2016, 369–389, https://doi.org/10.1016/j.buildenv.2016.06.001. [38] P.S. Nimlyat and M.Z. Kandar, Appraisal of indoor environmental quality (IEQ) in healthcare facilities: a literature review, Sustain. Cities Soc. 17, 2015, 61–68, https://doi.org/10.1016/j.scs.2015.04.002. [39] M.J. Bitner, Servicescapes: the impact of physical surroundings on customers and employees, J. Mark. 56 (2), 1992, 57, https://doi.org/10.2307/1252042. [40] R.S. Ulrich, Effects of interior design on wellness: theory and recent scientific research, J. Healthc. Inter. Des. 3, 1991, 97–109. [41] P. Åstedt-Kurki, M. Paunonen and K. Lehti, Family members' experiences of their role in a hospital: a pilot study, J. Adv. Nurs. 25 (5), 1997, 908–914, https://doi.org/10.1046/j.1365-2648.1997.1997025908.x. [42] L.F. Berkman, T. Glass, I. Brissette and T.E. Seeman, From social integration to health: durkheim in the new millennium, Soc. Sci. Med. 51 (6), 2000, 843–857, https://doi.org/10.1016/s0277-9536(00)00065-4. [43] J. Toftum, Central automatic control or distributed occupant control for better indoor environment quality in the future, Build. Environ. 45 (1), 2010, 23–28, https://doi.org/10.1016/j.buildenv.2009.03.011. [44] M.S. Rosenbaum and C. Massiah, An expanded servicescape perspective, J. Serv. Manag. 22 (4), 2011, 471–490, https://doi.org/10.1108/09564231111155088. [45] S.K. 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