• 934 Citations
  • 18 h-Index
20062020
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Fingerprint Dive into the research topics where JungKun Park is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 4 Similar Profiles
Job satisfaction Business & Economics
Web sites Business & Economics
Emotion Business & Economics
Loyalty Business & Economics
Retail Business & Economics
Emotional exhaustion Business & Economics
Online shopping Business & Economics
Organizational commitment Business & Economics

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Research Output 2006 2020

  • 934 Citations
  • 18 h-Index
  • 53 Article
  • 6 Conference contribution
  • 2 Conference article
  • 1 Chapter

Customer response toward employees’ emotional labor in service industry settings

Gong, T., Park, J. & Hyun, H., 2020 Jan 1, In : Journal of Retailing and Consumer Services. 52, 101899.

Research output: Contribution to journalArticleResearchpeer-review

Service industries
Employees
Emotional labour
Affective reactions
Cognitive appraisal
2 Citations (Scopus)

Examining the role of anxiety and social influence in multi-benefits of mobile payment service

Park, J., Ahn, J., Thavisay, T. & Ren, T., 2019 Mar 1, In : Journal of Retailing and Consumer Services. 47, p. 140-149 10 p.

Research output: Contribution to journalArticleResearchpeer-review

Anxiety
Social influence
Mobile payment
Economic benefits
Service provider
3 Citations (Scopus)

M-payment service: Interplay of perceived risk, benefit, and trust in service adoption

Park, J., Amendah, E., Lee, Y. & Hyun, H., 2019 Jan 1, In : Human Factors and Ergonomics In Manufacturing. 29, 1, p. 31-43 13 p.

Research output: Contribution to journalArticleResearchpeer-review

Education
demographic factors
education
income

The influence of social capital through social media: a study of the creation of value in shopping behaviour

Hyun, H., Gunn, F. & Park, J., 2019 Mar 15, In : International Review of Retail, Distribution and Consumer Research. 29, 2, p. 160-177 18 p.

Research output: Contribution to journalArticleResearchpeer-review

Social networks
Social media
Social capital
Shopping behavior
Consumer perceptions
4 Citations (Scopus)

Luxury product to service brand extension and brand equity transfer

Ahn, J., Park, J. & Hyun, H., 2018 May 1, In : Journal of Retailing and Consumer Services. 42, p. 22-28 7 p.

Research output: Contribution to journalArticleResearchpeer-review

Luxury
Brand extensions
Brand equity
Service brand
Luxury brands