• 1131 Citations
  • 19 h-Index
20062020

Research output per year

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Research Output

Customer response toward employees’ emotional labor in service industry settings

Gong, T., Park, J. & Hyun, H., 2020 Jan 1, In : Journal of Retailing and Consumer Services. 52, 101899.

Research output: Contribution to journalArticle

  • 2 Scopus citations
  • 1 Scopus citations

    The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments

    Lee, S., Park, J., Back, K. J., Hyun, H. & Lee, S. H., 2020 May 15, In : Frontiers in Psychology. 11, 631.

    Research output: Contribution to journalArticle

    Open Access
  • Editorial: Analysing emotional labor in the service industries: Consumer and business perspectives

    Yoo, W. S., Back, K. J. & Park, J., 2019 Jan 1, In : Frontiers in Psychology. 10, OCT, 2290.

    Research output: Contribution to journalEditorial

    Open Access